Retail · Mobile
Loyalty app
A points program with personalized offers, integrated with POS and e-commerce.
+22% in repeat purchases
The challenge
The brand had no owned channel for relationship and repeat purchase; offers were generic and ignored the customer’s history.
What we did
We developed a loyalty app with a points program and personalized offers, integrated with POS and e-commerce.
The result
Repeat purchases grew 22%, with a more engaged customer base and first-party data to personalize offers.
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